At AMEC, we think that the best defense is a good offense.  We believe in rigorous preventive maintenance, a ready supply of critical parts and field engineers who proactively engage with customers to anticipate problems, minimize downtime and enhance overall fab productivity.

Because the global semiconductor business never sleeps, customer support and spares must be available 24/7/365. Our teams are supported by a sophisticated web-based infrastructure to assure quick response on field issues. An efficient pipeline of quality spares is available through our network of best-in-class suppliers, who are primed to get us the highest quality parts, on time, for all regions and at the most competitive cost.

From system installation, start-up, baseline calibration and wet clean to technical training, spares and post-warranty service packages, the field-service group is fully committed to total customer satisfaction.